At saha.sa, we understand that travel plans may change. This policy outlines the terms and conditions for cancellations and modifications of bookings made through our platform. By completing a booking with us, you agree to the following conditions:

---

1. Cancellations

If you cancel a booking after payment and ticket issuance, the refundable amount (if applicable) will be deposited automatically into your account.

Cancellation fees may apply depending on the type of service (e.g., flights, hotels, packages) and the policies of the service provider.

Service fees and administrative charges are non-refundable.

Refund processing times may vary depending on the payment method and provider.

---

2. Modifications (Changes)

Requests to change travel dates, passenger details, or other booking information are subject to availability and approval by the service provider.

Additional charges may apply for modifications, including fare differences, reissue fees, or administrative charges.

Some bookings (such as promotional fares or discounted tickets) may not be eligible for modifications.

---

3. No-Show Policy

If a passenger fails to show up for a scheduled service without prior cancellation, the booking will be considered a no-show, and no refund will be applicable.

Rebooking in case of no-show is subject to the service provider’s policy and may incur full charges.

---

4. Special Cases

In case of flight cancellations, schedule changes, or service disruptions initiated by the provider, customers may be eligible for a full or partial refund, or an alternative arrangement.

Medical or emergency cancellations will be reviewed on a case-by-case basis in line with the provider’s policies.

---

5. How to Cancel or Modify

Customers can request cancellations or modifications directly through their saha.sa account dashboard.

For urgent requests, you may also contact our customer support team at:
📧 info@alsahaksa.com

+966 920031724